7 Ways to Get Help With the FASFA

Here are resources that can help you complete the Free Application for Federal Student Aid (FAFSA):

1. Use FAFSA on the Web.

The federal government can help with questions about the FAFSA, which families must complete to be eligible for need-based aid and federal college loans.

The FAFSA hotline number is (800) 433-3243. You can also obtain help via email.

When you are working on the FAFSA online, you can also click the Live Help button for assistance.

2. Download the Edvisors Network’s FAFSA Guide.

I recommend that you check out a valuable guide, Filing the FAFSA: The Edvisors Guide to Completing the Free Application for Federal Student Aid.

Mark Kantrowitz, a nationally recognized financial aid expert, and David Levy, the former financial aid director at Cal Tech, as well as Scripps and Occidental colleges, wrote this exhaustive guide, which will likely contain the answers that you are looking for. Filing the FAFSA is a lengthy guide that provides a line-by-line explanation of the FAFSA, as well as advice on how to maximize financial aid, avoid errors, and complete the application painlessly.

The guide is free if you download it from Edvisors.com. You can also purchase the paperback version on Amazon or an electronic copy for a Kindle, iPad or other devices.

Edvisors.com is an umbrella organization that encompasses student loan entities, a scholarship website, and other higher-ed ventures. Edvisors plans to release an updated guide for the 2017-2018 school year.

3. Visit FAFSA Community – Nerd Scholar. 

The folks at Nerd Scholar developed the FAFSA Community to provide parents and students with advice on how to complete the FAFSA. The site also includes a FAFSA guide based on these four family situations:

  • Student’s parents are married.
  • Student’s parents are divorced/never married/same sex partners/one parent is dead.
  • Student doesn’t depend on one or both parents.
  • Student has immigration issues.

 4. Use the FAFSA Worksheet.

Completing the FAFSA will be easier if you know what documents to gather and what type of questions to expect.

That’s no problem if you use the FAFSA worksheet. The government publishes its latest version every year at about the same time that the new FAFSA is released.

Here is the 2017-2018 FAFSA on the Web Worksheet.

5. Check Out Federal Student Aid Information for Counselors and Parents.

This federal site includes a great deal of information about the FAFSA for high school counselors and college consultants. On the site, you can find a PDF of the FAFSA, FAFSA deadlines, FAFSA updates, a FAFSA demo and more.

You will also see this resource:

2017-2018 Counselors and Mentors Handbook on Federal Student Aid

You’ll also see this resource:

Federal Student Aid Resources for the 2017-2018 FAFSA.

6. Pay a Preparer.

Stories about receiving FAFSA assistance will inevitably include some variation of this admonition:  NEVER, EVER, EVER, EVER pay anyone to complete your FAFSA or CSS/Financial Aid PROFILE.

Frankly, I don’t understand why the higher-ed industry is so focused on scaring people away from getting help completing these complicated documents.  Why shouldn’t people seek out advice just as they would seek out professionals to fix their transmission, sell their home or file their taxes?

The danger, as I see it, is that you could end up paying someone an obscene amount of money for a service that should be easy for a professional.

Unfortunately, some of the people who promote their services boast that they can save you thousands of dollars by filling out the FAFSA and PROFILE in a special way. Many of these people are insurance salesmen who are really interested in selling you annuities and life insurance to hide your assets. You should stay away from these guys.

7. Take advantage of College Goal Sunday.

Scattered across the country are seasonal events scheduled to help families with their FAFSA. College Goal Sunday events, for instance, are held in dozens of states and the District of Columbia.


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  1. I’m concerned that I did something wrong in filling out the FAFSA. It asked if it could pull my info directly from the IRS. I made that happen via the IRS website. Beyond doing that, there was very little to filling out the FAFSA; it was mostly done at that point. I have to find out how the figures will be updated, because I had to file an adjustment to my 1040 (the 1040X), and those numbers won’t automatically import, but my question is: am I missing something? Is it more involved if you are entering everything by hand?

    I haven’t done the CSS one yet and wonder if that’s more involved.

    Nancy

    1. Post
      Author

      Hi Nancy,

      What you used was the IRS Data Retrieval Tool. This is an extremely handy tool that makes completing the FAFSA incredibly easy.

      The tool pulled your information from your 2016 federal taxes. It’s unlikely that you would need to update those. I assume you need to update your 2017 taxes which are irrelevant for the 2018-2019 school year.

      The CSS Profile will be more involved and you won’t be able to use the IRS Data Retrieval Tool.

      Lynn O’Shaughnessy

    2. I’m concerned that I did something wrong in filling out the FAFSA. It asked if it could pull my info directly from the IRS. I made that happen via the IRS website. Beyond doing that, there was very little to filling out the FAFSA; it was mostly done at that point. I have to find out how the figures will be updated, because I had to file an adjustment to my 1040 (the 1040X), and those numbers won’t automatically import, but my question is: am I missing something? Is it more involved if you are entering everything by hand?

      ^update: I called FAFSA and it sounds like if you use the IRS extraction tool it really is pretty easy to fill out; I think it did it right…

      I haven’t done the CSS one yet and wonder if that’s more involved.

      Nancy

      1. Post
        Author

        Hi Nancy,

        The Profile has a help desk, as well as guidance within the document. You should be fine.

        Lynn O’Shaughnessy

  2. Hi Lynn,

    I looked on the Student Financial Aid Services site and it looks like it is closing down or moving and I couldn’t find anything offering assistance with filling out the forms. I agree, why not get reliable help to save time and aggravation!

    Thanks!!!

  3. Is it true that California residents must list a California college first on their list of list of 10 FAFSA colleges in order to be considered for a Cal Grant?

    1. Hi Tom,

      This will no longer be an issue because the federal government this month announced it will stop sharing the FAFSA school order list with other schools. State education agencies, however, will still get the FAFSA order list. So kids can put their state universities first without any consequence. I don’t know if the Cal Grant requires a state CA school listed first. I seriously doubt the Cal Grant system requires this.

      Lynn O’Shaughnessy

  4. Lynnn,

    In southeastern VA there is an organization called Viginia Tidewater Consortium for Higher Education. They have an Educational Opportunity Center. They provide a variety of services to include: educational planning assistance, admission application filing assistance, career counseling, financial aide searches, and help filling out the FAFSA. Their website is http://www.vtc.odu.edu.

    Dan